Services Catalog

 

1

Pre-project survey

At the pre-project survey stage our experts will determine main requirements of your company’s IT Department, define «bottlenecks», painpoints and critical issues.
You will get an impartial assessment of business-processes of your IT Department.
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2

IT Infrastructure Management and Monitoring

Reliable IT infrastructure guarantees high quality of IT services for your business users.
Use of advanced systems management solution will ensure you always have answers to questions: «What do we own?», «Where is it located?», «How is it used?»
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3

IT Asset Management

IT asset management is one of the strategic components of IT management.
IT assets are a set of tangible (computer and network equipment) and intangible (software and licenses) assets owned by a company.
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4

IT Service Management (ITSM)

Certified specialists of  SmartServiceDesk are ready to render a complex of services on automation of IT service management processes for your company based on up-to-date methodological recommendations of ITSM/ITIL, COBIT, Knowledge Centered Support (KCS) and international standards (ISO/IEC 20000). Furthermore, solutions we provide allow you to automatize any service processes, including those non-related to IT sphere.
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5

Trainings for the Complete Range of Ivanti (ex. LANDESK) Products

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Email us to info@smartservicedesk.sg